Privacy Policy for Townskeeping Restoration Visitors and Callers

Last updated: October 2026

This policy describes how Townskeeping Restoration ("we" or "us") gathers, uses and passes along information when you browse townskeeping.garden, call the number shown on this site, or send in a form. It is a general template, not legal advice.

What We Gather

Some details come straight from you. When you fill in a form or phone us, you may share your name, phone number, email address, location and a short description of the water damage in your home.

Other details are collected automatically as you use the site. These can include your IP address, browser type, device type, the pages you open and the date and time of your visit. Calls to the number on this site may be tracked, and sometimes recorded, to check quality and handle billing.

Why We Use It

We use the information to:

• Match you with an independent water damage restoration provider that serves your area
• Hand your request to that provider so they can reach out to you
• Answer your questions and messages
• See how people use this website and our phone lines
• Make the site and the service better
• Follow the law and guard against fraud or misuse

Who Receives It

Townskeeping Restoration is a referral service. When you ask for help, we pass your contact details and request information to one or more independent providers or marketing partners, so they can get in touch about your request. These are separate businesses, and each has its own privacy practices.

We may also share information with companies that help us run the site and phone systems, such as hosting, analytics and call-tracking vendors. We may disclose information when the law requires it or when we need to protect our rights.

We do not sell your personal information for money. Still, some laws count sharing with marketing partners as a sale or a share. Where those laws apply to you, you may be able to opt out.

Cookies and Analytics

This site may use cookies and similar tools to learn how visitors move around it. Your browser settings let you control cookies. If you turn them off, some parts of the site may not work as expected.

What You Can Ask For

Depending on where you live, you may be able to see, correct or delete your personal information, or opt out of certain sharing. To make a request, email contact@townskeeping.garden. We may need to confirm who you are before we act on it.

Security and How Long We Keep Data

We take reasonable steps to protect your information. Still, no method of sending or storing data is completely secure. We hold on to information only as long as the purposes above require, or as long as the law asks us to.

Children

This site is not meant for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may revise this policy from time to time. The date at the top shows the most recent change.

Get in Touch

If you have questions about this policy, email contact@townskeeping.garden.